Please send me via PM your name, email address and details of where you ordered your box from - eg. from an online shop, FLGS, or Catalyst direct - and any order number or other information. I'll run this up the chain.
In all honesty, the warehouse is probably shut down at the moment, but I'll push as hard as I can once there's someone to follow up with. Hopefully, some of the other members have been able to get their problems sorted out this way. It'll just take a little time before the company's back on deck.